Selecting an appropriate electronic funds transfer (EFT) payment processor is an important decision for any business that intends to accept online payments. With a vast array of options accessible in the market, it can be a daunting task to make the correct choice. However, by considering several important factors, you can make an informed decision and choose an EFT payment processor that fits the needs of your business.
Here’s our breakdown of the important things to check when choosing an EFT payment processor:
Security and Compliance
When it comes to any payment processing software, solid security and compliance are usually top of the list when it comes to determining factors. It is imperative that businesses use a payment processor that has strong security measures in place to safeguard your clients’ information and your business’s reputation. Look for an EFT processor that is PCI DSS compliant (more details) and employs cutting-edge encryption and tokenization technologies. Remember that EFT payments use bank account details to move funds, and keeping these details safe should be of utmost importance.
Fees
EFT payment processing fees can fluctuate significantly among different processors, and it is imperative to comprehend the fee structure and how it affects your business. EFT fees are different to credit card fees, which charge a percentage of total transaction amount. EFT payment fees on the other hand usually process at a flat rate, so make sure you look around and see what kind of options are available to you. Look for a payment processor that offers clear and competitive pricing with no undisclosed charges. Additionally, contemplate the fees for chargebacks, reimbursements, and other transactions.
Integration
Consider the compatibility of the payment processor with your existing business infrastructure, such as your website, accounting software, and customer relationship management (CRM) system. The best EFT processors will offer seamless integration with your current systems, economizing on development and maintenance costs, which can be costly if native integrations are not offered. Have a look on the company’s website and check for EFT documentation which can help speed up integration times.
Customer Support
EFT payments usually need a bit of setup time at very start, so look for a payment partner that has good reviews and helpful customer support. Try to find a company that offers responsive and helpful customer support, preferably with round-the-clock availability. It is imperative to ensure that any issues or concerns are dealt with promptly and professionally, especially during the early stages of the relationship.
Payment Options
The best payment processing companies will usually offer multiple payment alternatives, such as credit and debit cards, e-wallets, and bank transfers. When choosing an EFT payment processor, look for one that offers multiple payment options. This lets you offer more choices to your customers and adds flexibility and convenience to your services.
Reputation
Finally, do a thorough background check on the reputation of the payment processors you are looking at. Look for reviews and ratings from other businesses and customers to gauge their experience with the processor. Have a look at the processor’s track record, longevity, and partnerships with reputable financial institutions to make sure they are not too inexperienced which can cause problems.
In conclusion, choosing an EFT payment processor is an essential decision that mandates meticulous deliberation of multiple factors, says TheBalanceMoney. By considering the processor’s security and compliance, fees, integration, customer support, payment options, and reputation, you can opt for a payment processor that is tailored to the unique prerequisites of your business.