Five Ways IOT Applies To Business

Many business leaders are talking about the Internet of Things or IoT, a new technology idea related to devices and the Internet, where more different kinds of devices and appliances are getting connected to the web. Experts predict billions and billions of devices to be online within the next few years, and for the Internet of Things to reinvent many types of business. Here are five ways that the Internet of Things is changing business this year, and is likely to continue to do so in the years to come.

Use of Field Devices for Sales Staff, Service Providers, and Others

Many service businesses are outfitting their staff with new kinds of Internet-connected devices that can gather information on customer needs, project logistics, product delivery and much more. Some of the utility of these devices, though, is also related to displaying information to the end customer during person-to-person interactions. 

Some of these devices can also help with sales, where their connectivity provides for point of sale transactions or other kinds of interactions or services for customers.

For example, many estimators and service business salespeople can use these devices to generate price quotes or bids, and show them to the customer in the field, whether it is at the customer’s home, at some third party business location, or in a public space, for example, at a trade show. 

Data Monitoring in Real Time

Many Internet-connected devices in the IoT also capture real-time data to send to a business architecture for storage and analysis.

Think about a service business, or, for instance, a restaurant, where sensors connected to the Internet can capture traffic flow at peak times, or monitor how customers move around a business location, or scrutinize customer habits. All of that data is getting applied to business intelligence and helping businesses to do more with the information they have.

Autonomous Vehicles

This is not a type of connectivity that many people think of as ‘Internet of Things,’ specifically, but connected vehicle networks are a part of that grand design. Technically speaking, the vehicles are Internet-connected appliances, although you wouldn’t really call them that. Industry leaders are already starting to think of vehicles as large, complicated computers or robotics installations, and the IoT has certainly supercharged that process. 

Businesses are using autonomous vehicles for all kinds of new services, from pizza delivery to ride-sharing. That’s another case where Internet of Things is bringing radical new functionality to companies that is changing service models rapidly and profoundly.

Facilities Management

Businesses can also deploy all kinds of Internet-connected devices to monitor the use of resources, or to review how a business facility is managed. It could be a warehouse, a set of offices, or a clean room in a pharma company, or any type of facility that needs particular operational management.

This is another kind of valuable data the Internet-connected devices are providing to business. Some of these devices might also handle other aspects of enterprise resource planning, such as:

  • Automated maintenance handling
  • Customer relationship management (see Forbes)
  • Cost center analysis

All of these and other types of predictive or forecasting tools can be run on IoT devices, for portability and reach. 

Optimizing Digital Channels and Services

Yes, the Internet of Things can help with e-commerce, too, and with digital channels that businesses use to reach out to customers.

Anywhere that devices are deployed to aggregate data, and send it through Internet-connected channels, they are providing benefits related to the Internet of Things, which is a vast webwork of connected devices, but one that is based on one fundamental platform – the Internet. For its part, the Internet is getting a makeover from the days of Web 2.0, the read/write Internet, to a new era of Web 3.0 (or, in other nomenclature, the semantic web) which experts call the read/write/function Internet. This combined with the Internet of Things is providing vibrant new use cases for business.

Think about how all of these modern contributions can help your company to upgrade and modernize what it does for customers. Other aspects of IoT can be helpful internally, for workforce management, for payroll, for talent acquisition, or for product development. The applications are manifold, and the fundamental assistance that IoT provides is a key part of retooling the modern business for a connected future. 

Log In

Forgot password?

Forgot password?

Enter your account data and we will send you a link to reset your password.

Your password reset link appears to be invalid or expired.

Log in

Privacy Policy

Add to Collection

No Collections

Here you'll find all collections you've created before.